About Seniors Support Services
Supporting older adults, caregivers, and communities through compassionate programs and partnerships.
Every day, we help older adults live independently with confidence by providing practical support, meaningful connections, and compassionate care throughout Haldimand and Norfolk.
Who we are
Seniors Support Services provides community-based programs that help older adults remain independent, active, and connected.
We support individuals and families through practical services, wellness programs, caregiver support, transportation, and community partnerships that strengthen healthy aging across the region. Our organization works closely with healthcare providers, municipalities, volunteers, and community organizations to improve access to support services and enhance quality of life for older adults and caregivers.
Our Mission:
To provide compassionate community support services that promote independence, wellbeing, dignity, and connection for older adults and caregivers.
Our History
In January 1989, the Ministry of Community and Social Services identified a growing need for home support services for seniors living in Haldimand and Norfolk Counties. In June 1991, the organization was officially incorporated and obtained charitable status. Over the years, Seniors Support Services has expanded its programs to meet evolving community needs.
Today, it supports older adults and adults with cognitive, developmental, intellectual, mental, or physical disabilities through diverse community services. Accessible support remains vital in helping residents stay safe, connected, and independent across the region’s rural communities.
Service Areas
Seniors Support Services provides programs and services for residents throughout Haldimand and Norfolk Counties.
Board of Directors
Our Board of Directors provides leadership, governance, and strategic direction to help guide the organization and support our mission.
Board President
Franciss Dykstra
Board Secretary/Treasurer
Vacant
Board Director
Anita Gombos-Hill
Board of Director
Rick Maley
Board of Director
Darian Fournie
Careers at Senior Support Services
Join a team that's making a meaningful difference every day. At Seniors Support Services, you'll help older adults remain independent, connected, and supported while working alongside compassionate colleagues who are dedicated to strengthening our communities.
ADULT DAY PROGRAM FACILITATOR ON-CALL / CASUAL POSITIONS
Haldimand & Norfolk Locations
Program operates Monday-Friday 8:30am-3:30pm
Starting Wage $18.38 (PLUS PSW Wage Enhancement)
Responsibilities: To assist with the implementation of clinical / therapeutic Adult Day Programs, which actively support adults living with Dementia’s, frail elderly and adults living with disabilities. Related experience in; case management / program planning, facilitating senior’s therapeutic recreation / exercise programs, providing caregiver support and assisting with ADL’s.
Qualifications: College diploma / certificate in Personal Support Worker or Developmental Services Worker, First Aid/CPR and – 1-2 years related experience. Practical related work experience with Dementia’s and / or cognitively impaired individuals in a client centered therapeutic, social & recreational environment. Certificate in; GPA, Dementia Studies, STEPS Exercise Program would be an asset.
Essential Skills: Proven related skills in planning and implementing therapeutic recreation-based programming, excellent interpersonal communication skills, competent user of Microsoft Office & internet, capacity to work independently within a multidisciplinary team.
Please send resume & cover letter by email only to
We thank all applicants for their interest but only those selected for an interview will be contacted.
WHEELCHAIR ACCESSIBLE VAN DRIVER ON-CALL / CASUAL POSITION
Job Responsibilities:
- Drive agency van to transport clients as directed
- Provide assistance to clients with limited mobility
- Ensure the use and maintenance of all van safety precautions including Q strains, seatbelts, automatic lift and the functionality of fire extinguisher and first aid kit
- Review and maintain current van schedule ensuring adherence to the policies of H-NCSSS transportation service
- Operate the van in compliance with the Ontario Traffic Safety Act
- Perform standard daily vehicle checks with regular maintenance and safety inspections
- Completion of administrative reports as required.

Qualifications:
- Current driver’s license & a clear Driver’s Abstract ol Personal Driver’s Insurance
- Current First Aid certificate (CPR Certificate an asset)
- Current Police Check and a minimum of three professional references
- Ability to perform the physical demands of the job which could include assisting and lifting clients and the ability to operate the lift manually in the event of electrical failure
- Previous related experience is an asset
- Good organizational, time management skills, reliable and available to work flexible hours
- Excellent communication & interpersonal skills with Seniors and Disabled Adults
- Familiar with the specialized needs of Seniors and Disabled Adults
- Flexibility to adapt to a changing environment and challenges
- Ability to work independently while being part of a larger team
Please send resume & cover letter by email to:
We thank all applicants for their interest but only those selected for an interview will be contacted.
